<![CDATA[West Sound Workforce: jobboards]]> https://JOBS.WESTSOUNDWORKFORCE.COM/ en-us <![CDATA[Toll Collector]]>
Reporting to the Toll Manager, Toll Collectors play a key role in maintaining smooth traffic flow, providing friendly customer service, processing cash and electronic payments, and assisting travelers with general information.

Shift information:
  • Part-time schedules
  • Shifts vary and include day, swing, and overnight hours
  • Weekend and holiday availability required
What you will do as a Toll Collector:
  • Open and close the toll booth; prepare and balance the cash drawer
  • Collect toll fees, provide change, and process electronic payments
  • Assist motorists with basic road and travel information
  • Report accidents, equipment issues, and hazardous road conditions
  • Reconcile and deposit toll funds at the end of each shift
What we are looking for:
  • Prior experience in retail, cashiering, or banking preferred but not required
  • Strong cash handling skills and attention to detail
  • Friendly and professional customer service
  • Ability to work independently in a booth environment
  • Reliable availability for rotating shifts, including weekends and holidays
]]> Tue, 01 Sep 2026 00:00:00 PDT Benefits include sick leave accrued at 1 hour per 40 hours worked; paid Family & Medical leave (per Washington State); 401K after eligibility; holiday pay and vacation bonus after eligibility; and opt-in for health insurance, personal Aflac and life insurance plans available. Want to learn more about our benefits for temporary employees, including a 401K plan and vacation bonus? Visit our benefits page!

At West Sound Workforce, we recognize and value the unique contributions each individual brings to the workplace. We are proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.

We are equally dedicated to fostering a safe and healthy work environment for all employees. By closely monitoring guidance from health and safety authorities, including the Centers for Disease Control (CDC) and the Occupational Safety and Health Administration (OSHA), we maintain robust protocols to address workplace safety and employee well-being. Our commitment extends to partnering with clients to ensure employees have the necessary tools, training, and protective measures to perform their roles safely and effectively.

]]> 0 <![CDATA[Customer Service Representative]]>
Reporting to the supervising team, this position is responsible for fielding inbound calls to schedule, adjust, or cancel transportation services for eligible Medicaid recipients. This is not a sales role; instead, it’s an opportunity to provide meaningful support in a calm, focused, and mission-driven environment. A friendly and upbeat phone presence, strong listening skills, and accurate data entry abilities are essential.

If you’re looking for a way to lean into your customer service skills without weekend shifts, cold calls, or in-person interactions and want to make a real difference in your community, this could be a great fit!

Shift information:
  • Part-time, Monday–Friday
  • 4-hour shifts scheduled between 8 AM – 5 PM
  • Onsite
What you will do:
  • Answer incoming calls professionally and courteously
  • Ask clarifying questions to determine transportation needs
  • Accurately input trip details into a scheduling database
  • Provide callers with clear, correct information
  • Maintain composure and problem-solve under pressure
What we are looking for:
  • Prior customer service experience (call center preferred)
  • Typing speed of at least 45 WPM
  • Clear verbal communication and strong listening skills
  • Computer literacy and ability to navigate multiple systems
  • High school diploma or equivalent; confidentiality a must
Benefits available upon permanent hire:
  • Medical, dental, vision, and life insurance
  • Vacation, sick, and holiday pay
  • Flexible Spending Accounts (health and child care)
  • 403(b) Plan participation
  • Employee Assistance Program
  • Optional additional life, AD&D, and long-term disability insurance
]]> Tue, 01 Sep 2026 00:00:00 PDT 0