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Billing & Business Office Specialist
Job Description
Reporting to the Practice Manager, the Billing and Business Office Specialist will be responsible for managing medical billing, insurance claims, and patient account inquiries. This role blends the technical elements of billing with exceptional customer service, supporting the compassionate and friendly environment patients have come to trust. Ideal candidates will be strong team players with excellent attention to detail and strong technical proficiency. If you're looking for an opportunity to make a meaningful impact while applying your expertise, we'd love to connect with you! Apply today.
Shift information:
- Monday-Friday 8am-4pm
- Onsite
- Review and post charges for patient visits with accuracy and attention to detail
- Submit, track, and follow up on insurance claims, including appeals for denied claims
- Maintain updated patient insurance information and verify coverage and benefits
- Process prior authorizations and ensure timely sign-offs as necessary
- Post payments, reconcile accounts, and manage outstanding balances
- Interact with patients in a compassionate and upbeat manner, providing assistance with billing inquiries and resolving concerns professionally
- Minimum of 1 year of medical billing experience (ophthalmology or vision experience preferred)
- High school diploma or equivalent required; AA or BS degree and billing/coding certification preferred
- Strong computer proficiency, including experience with medical billing software, electronic health records, and Microsoft Office; experience with Nextech programs (Practice+ and Intellechart) preferred but not required
- Strong organizational skills with the ability to prioritize tasks and manage time efficiently
- Excellent communication, customer service, and problem-solving skills with a patient-first mindset
Additional Information
Benefits include sick leave accrued at 1 hour per 40 hours worked; paid Family & Medical leave (per Washington State); 401K after eligibility; holiday pay and vacation bonus after eligibility; and opt-in for health insurance, personal Aflac and life insurance plans available. Want to learn more about our benefits for temporary employees, including a 401K plan and vacation bonus? Visit our benefits page!
At West Sound Workforce, we recognize and value the unique contributions each individual brings to the workplace. We are proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.
We are equally dedicated to fostering a safe and healthy work environment for all employees. By closely monitoring guidance from health and safety authorities, including the Centers for Disease Control (CDC) and the Occupational Safety and Health Administration (OSHA), we maintain robust protocols to address workplace safety and employee well-being. Our commitment extends to partnering with clients to ensure employees have the necessary tools, training, and protective measures to perform their roles safely and effectively.