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Passenger Experience Surveyors
Job Description
As a surveyor, you’ll head out into the field, onboard transit vehicles, at stations and stops, and occasionally from depots to gather feedback directly from riders. Routes will vary, with assignments concentrated in the Everett area and surrounding communities, including both urban and more rural transit lines, so flexibility and a sense of adventure are a must!
This is a field-based, customer-facing role ideal for those with a passion for public transit, community engagement, and accurate data collection.
Shift information:
- Variety of shifts available, including weekdays and weekends
- Collect intercept surveys from riders onboard buses and trains, at stations, or stops
- Engage in transit rider outreach, maintaining a respectful and professional demeanor in diverse public settings
- Represent the project with professionalism and reliability
- Perform accurate data collection and ensure the integrity and confidentiality of survey responses
- Travel to various locations throughout the designated service area
- Excellent communication and interpersonal skills
- Comfortable working independently in public settings and on public transportation
- Must have the ability to travel independently to field assignments, which may vary day to day
- Ability to stand, walk, and be on your feet for long periods
- Punctuality and a strong sense of responsibility are essential
Additional Information
Benefits include sick leave accrued at 1 hour per 40 hours worked; paid Family & Medical leave (per Washington State); 401K after eligibility; holiday pay and vacation bonus after eligibility; and opt-in for health insurance, personal Aflac and life insurance plans available. Want to learn more about our benefits for temporary employees, including a 401K plan and vacation bonus? Visit our benefits page!
At West Sound Workforce, we recognize and value the unique contributions each individual brings to the workplace. We are proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.
We are equally dedicated to fostering a safe and healthy work environment for all employees. By closely monitoring guidance from health and safety authorities, including the Centers for Disease Control (CDC) and the Occupational Safety and Health Administration (OSHA), we maintain robust protocols to address workplace safety and employee well-being. Our commitment extends to partnering with clients to ensure employees have the necessary tools, training, and protective measures to perform their roles safely and effectively.